Performance Supervision in Contract

Tasks and Performance Supervision

The contract that is to be signed by both parties (the office and the service provider, namely, the office cleaning company) will contain details on the cooperation. On the one hand, aspects related to monetary reimbursements and similar elements will ensure that the services are remunerated based on an initially established rate. Nonetheless, it is essential to highlight the tasks that are to be exemplified in the contracts that will determine the exact duties imposed by the office onto the service provider. Since the contract is related to the employment of a cleaning-specializing organization, the expectations correlate with various actions performed to maintain a clean and organized environment. Thus, one of the tasks that can be included in the contract relates to the daily chore of surface sanitization. The duty implies that the service provider is responsible for sanitizing desks, chairs, and shelves with the use of materials that are both antiseptic and compatible with the surface they are being used on.

A weekly task that can be included in the contract relates to window cleaning. As a result, the service provider is to ensure that once a week, designated employees are provided with the necessary equipment and materials to perform the cleaning. As a result, the office will have a more presentable look for the workforce as well as clients and visitors. The diligence correlates with the fact that employing third parties for cleaning services is often linked to low levels of cleanliness as the organization minimizes expenses (Elkomy et al., 2019). Thus, supervising and detailing obligations in the contract is important. Another task that can be mentioned on a yearly basis is repainting walls, ceilings, and other elements requiring maintenance. Two criteria will be applied to determine whether the tasks have been completed or the duties have not been respected. On the one hand, the office maintenance department will supervise cleaning processes as well as determine whether the results are satisfactory. On the other hand, employees will be able to provide feedback on whether the offices are clean or the service provider is not fully effective when it comes to its responsibilities.

Types of Contract

The type of contract that binds two parties through the legal agreement highlights the nature of the collaboration.

Unilateral Contract

Unilateral contracts highlight the legal agreements in which one party (the offeror) is bound to the responsibility to perform a service. Namely, despite the fact that most contracts are based on mutual responsibilities, the unilateral nature correlates with the lack of exchange (Tepper, 2014). An example of instances in which unilateral contracts are being applied is in insurance deals. Namely, the company is only obligated to pay depending on the injury and incident. Otherwise, no services are being performed, and an exchange is not at the core of such contracts.

Bilateral Contracts

Unlike the previously mentioned unilateral contracts, bilateral ones are commonly applied in most instances. The agreement highlights the fact that two parties promise to complete certain actions exemplified in the contract. Thus, an offer is followed by the formal acceptance of said proposal (Tepper, 2014). For example, a company hiring a third-party contractor for cleaning services enters an agreement by signing a bilateral contract highlighting the elements of the collaboration.

Quasi-Contracts

Quasi-contracts are agreements that are not established by the collaborating parties but by the court. In this case, the objective of the agreement is to prevent or dismiss existing injustice (Tepper, 2014). For example, a party that purchased goods that do not align with their description would benefit from a quasi-contract in case the supplies fails to exchange them. In this case, the court can generate the quasi-contract implementing the elements that would address the injustice.

References

Elkomy, S., Cookson, G., & Jones, S. (2019). Cheap and dirty: The effect of contracting out cleaning on efficiency and effectiveness. Public Administration Review, 79(2), 193–202. Web.

Tepper, P. R. (2014). The law of contracts and the Uniform Commercial Code. Delmar.